Frequently Asked Questions

Just a few of the questions we often get asked…

How do we book?

First thing to do is to Contact Us here, or by e-mailing [email protected], to check that we are available on your wedding day. If we are, we have a booking contract that we would complete, and a deposit to confirm the booking

Can I see more work? Can we meet/ chat?

Of course! We’ve found Zoom really helpful to ‘meet’ and show more of our images and chat through how we work on your wedding day. We are equally happy to meet for a coffee and chat through things too if you prefer.

What happens after booking?

Well, we love it when couples stay in touch between booking and the day. Some follow us on Facebook or Instagram which is great for seeing what we’ve been shooting lately. We’ll then be in touch a few months before to confirm all the final details (timings, group shots, suppliers etc).

Do you offer pre-wedding shoots?

Yes! It’s a great way to get to know how we work on the day, and a great excuse to be photographed together before the big day!

Do you have back-up equipment?

Yes, we do! As well as having back-up cameras and lenses with us, there is always two cards in every camera. And three back-up drives when we get home, too.

How long will it take for us to receive the images after the wedding?

We try to have the images back with you around 5 or 6 weeks after the wedding, though often it’s sooner. There will also be a few ‘sneak peek’ images on social media after the wedding, and we are more than happy to send these to you.

Do we have copyright of our images?

We retain the copyright, however you have the print license to use the images for personal use.

Will our images have a watermark over them?

No, all the images are free of watermarks, so you can make up your own prints from your USB or Online Gallery as normal.

Are there any travel charges?

No. Our prices are inclusive of this, so no sneaky additions.

Can we order prints?

Yes, the online gallery will come with an online shop which will have any products shipped directly to your door.

Are you insured?

Yes, we are. We have public liability and professional indemnity insurance. Some venues may want proof of suppliers insurance, so just shout and we can provide this.

Do we need to feed you?!

It’s always lovely, but in no way is it required.